Another Proxy? This becomes confusing to the user, as if they are logged into SharePoint as User A, but User B is stored in the Credential Manager, SharePoint will lock the file as User A then MSWord loads as User B and we have not seen a consistent pattern in when this File in Use box displays. The file will always be locked for editing by someone, even if that person is not in the file. we have not seen a consistent pattern in when this File in Use box displays. I would not go as far to say this is a bug since this seems only to be affecting you and most often it is something environmental causing it (like a load balancer). Deleting the document from this folder has solved the issue for me. , which, a lot of people, including me don't know very well. With the new version closed, you should be able to rename it to the old name (or with it open, try saving it to the old name). But I'm unsure of the standard lifespan of cached credentials in Credentials Manager. Another suggestion I have is to create a new out of the With Office 2003 it is not a full integration with SharePoint 2007 because Office 2003 was out prior to SharePoint 2007. I would not go as far to say this is a bug since this seems only to be affecting you and most often it is something environmental causing it (like a load balancer). If nothing else, you mayat least see that the traffic is all clear and can scratch my solution off your list. You would need to check the drafts folder of the other user to check if the document is present? Does the same errors occur in a new Web App? I feel for you guys. In contrast, When you receive a read-only word document, you may find that it is hard to edit and save the document. clearly violates version control and locking, in a manner I have never seen in any other system. Step 5: Click on "Review >Restrict Editing >Stop protection". Microsoft Office document is "locked for editing by 'another user'" Once file is open now go to the menu and choose the document encryption and then Encryption. Strange thing is on my end, that this only occurs in lists where users have a "Contribute" permission set. Have you tried changing you settings in Word/Excel/Powerpoint for the save location for checked out files? You will see a "Tools" tab in the lower right corner. I think logged onto a different computer and was able to edit the spreadsheet with no issue. Another suggestion I have is to create a new out of the I have seen cases where MOSS (SharePoint) 2007SP1 (using sql server 2005)says the document is checked out by someone else, even though that person denies ever checking out the document. That's why we've retired SharePoint. I haven't heard anything about plans to fix it. Deleting the temporary files is safe and nothing will be lost. I can see the LockType, Lockid, LockedDate, LockExpire, LockedByUser, CheckOutStatus . properties value returned. To this point, Fix 1 - Quit All Instance of Word Step 1. In contrast, All Rights Reserved, 2.1 Edit Locked Word Document by Saving as A New File, [SOLVED] How to Remove Protection from Word Document without Password, Forgot Word Document Password? Has it been confirmed that this does not happen with SP 2010 or with specific Office and SP edition combinations? The location is C:\Documents and Settings\username\My Documents\SharePoint Drafts. I've tried everything from deleting the TEMP files in the appdata\Microsoft\local ect. session cookie along with the HTTP response from the SharePoint WFE. In Word, you go to Word Options, Save, Offline editing options for document management. Support and ask for the Office Client SharePoint Integration team. We had been using cookie-based load balancing. I left the file open in Word with notify on, then checked in the file in SP and noticed that the lock was dissappearing. We have always been using Office 2007 (and MOSS 2007). 3. This means if there is a previously stored credential in Windows Credential Manager (I have Win7 here), MSWord will try We have tested this with Office 2010 and this seems to allow simultaneous editing of documents using Office Web apps. there doesn't seem to be a solution for this problem, and Microsoft seems to ignore that this is a bug in their system. Once we removed the CNAME and forced the user to use a "known" URL, they were able to open the word documents just fine. The solution to the problem is to simply delete all the files out of the Content.MSO folder and attempt to open the document again from SharePoint.Make Sure U take backup before deleting :)Let me know the results.Thanks,Anu. Note that although some people coin the term "workaround fixes", these methods are how you must use SharePoint (and some relevant apps like Teams), especially when dealing with Office files. Sometimes, your Word document may be fully protected with a password. Here, locate a file named "settings.xml" and delete it. not a SharePoint issue. If it does, I'll ask our infrastructure guys to monitor the network traffic to identify possible causes. Office 2007 should not have these problems because it was built to work with MOSS 2007 and has a full integration. It might happen the first time you go to edit your checked out doc, or the 10th. So, after discovering that our locking issue did not occur when we bypassed the load balancer, we talked with our network admin in charge of the F5 device. SharePoint provide handy item level permission system you all know like Windows, and field index(http://www.c-sharpcorner.com/UploadFile/d2ee01/sharepoint-2010-internals-%E2%80%93-series-2/) Open the file you want to lock for editing. mechanism to lock the files in SharePoint. Step 1: Install Passper for Word to your computer and then launch the program. When I open the Excel file, I get a message saying that the file is locked for editing by 'my name'. In this case, you need to stop the protection so that you can edit the document. Hi,You Can try this:When User clicks Edit in Microsoft Word in a SharePoint document library Word launches and tell SharePoint that a document isopend for editing (locked for other users) A copy of the document is downloaded and stored in a hidden system folder on your local computer. Excel file is locked by editing by myself Hi I have problem with an excel file, when opening it up he gets an error message that the file is locked for editing by myself. So it has nothing to do with an Office version that was not build for SharePoint. I am NOT part of any work domain as it's my personal PC. The issue here is the version of Office that you are using. I don't know the details, but he mentioned something about "performance layer 4" (one-to-many This is because when a document is opened by a client program, Windows SharePoint Services puts a write lock on the document on the server. Watching the network traffic with Fiddler is what led us to our load balancer as the culprit. I understand your frustration. Click Yes, Start Enforcing Protection. After all three locations are checked, start up word again and retry to open your document. The next time you have a locked Word document to edit and don't know what to do, consider the above solutions. But in my case it's locked by 'another user'. Would also be good in this case to have With Office 2003 it is not a full integration with SharePoint 2007 because Office 2003 was out prior to SharePoint 2007. Any ideas?Other details:- SharePoint servers (1 front-end, 1 query, 1 indexing) are all Windows 2003 Server- SQL Server 2008 on database server- Clients are mostly Windows XP- Our versioning model is:--- Content approval: not required--- Document Version History: Create major versions--- Require Check Out: No. Buy Now. In this section, you will find several solutions to this problem. Web client is a windows service active on each client. [Solved] "file is locked for editing by (myself!)" If you have locked the file yourself, it might be because the file is open on a different device, or the previous instance of the file didn't close properly. After testing I have found that users that have Approve or higher permission sets are able to open the document without error. Use the following procedures to create a copy on your mobile device. So it has nothing to do with an Office version that was not build for SharePoint. When we try to open the excel file from SharePoint (context menu > edit in Microsoft Excel), nothing happens at all. Because of this Office 2003 does not have the proper Is anyone still having this issue? Now enter the password of your choice and also type the hint to remember the password. Excel file is locked for editing - Microsoft Support 1: Open your Word file. The cause of my case might be different to yours, but I'll tell you what I found regardless. Then click on Layout, select Breaks and choose Continuous. Has it been confirmed that this does not happen with SP 2010 or with specific Office and SP edition combinations? Step 2: Close all the files. Step 1 Click the "Remove Restrictions" option on the homepage. Step 3) Make sure file name extensions and hidden items are both checked, Step 4) In the search bar, type in %temp% and press enter, Step 2) Type in %appdata%\microsoft\templates, Step 3) Delete any temporary files in there, Step 2) Type in %appdata%\microsoft\word\startup, Step 3) Delete any temporary folders in there. We've captured a few Fiddler sessions whereby the UNLOCK request fails to get a response when going through the load balancer, but I've also seen cases where LOCK and OPTIONS fail (OPTIONS typically fails as "unauthorized"), Excel file locked for editing - but file is not open What lies between the client and SharePoint? This solution is known as Passper for Word and it is ideal for removing opening password or edit restriction on any Word document. However, it's a real hum-dinger from a testing / demos point of view. [SOLVED] Excel file stuck in "Locked for Editing" - Spiceworks Community If you have received the message "The document is locked for editing by another user" when attempting to edit an Excel file, it could be due to one of the following reasons: The Excel file is password-protected. Share. don't understand the difference - Two, they just want to get their work done. How to fix a Word Document locked for editing: Weve also created a video to help guide you through the steps: Proofread your Word document to fix style and consistency! Clients with XP and Office 2003/2007 DO NOT have this issue. never run into any of these issues, even at high-traffic times. Thanks for your suggestions. - Clients: Win XP Professional Version 2002SP3and Office 2007 (12.0.6514.5000) SP2 MSO(all 32bit). 3 Ways to Unlock a Word Document That is Locked for Editing - iSunshare solution for this - possibly in login scripts? The 10-minute write lock exists, but it also happens without warning to individual users, locking themselves out in the middle of an editing session: The only answer I get from Microsoft on this, repeatedly,is, "There's a 10-minute write lock." I understand you have already opened a case however the OCSI team should be able to take a deeper look as to what is the possible cause. a "Open document as another user" menu item in Word :). This would ensure that when you authenitecicated to one of the load balanced nodes you would continue to use this node until box plainWeb Application. How do I solve them? You can turn on tracked changes on the Review tab. None of the solutions/workaround that I've found on Google and these forums solves it, and Microsoft is simply ignoring the problem. But again, this is a solution for one particular client and not all of them. We're running SharePoint 2019 (April 2022 CU) , we are having some problems regarding the locking of documents. 1. Thank you Xue-Mei: Let me see if I understand this correctly. our other large, installed systems typically run for months without a single problem, and with very small support staff. - SharePoint 2010 Enterprise (14.0.4763.1000)with 2 WFE, running on Win 2008 and SQL 2008 (clustered) - all 64 bit In some cases when i have run into this problem, I have found that SharePoint stores a copy of the document in the SharePoint drafts folder. To work around this behavior, wait 10 minutes before opening the document again. LibreOffice Calc: "locked for editing by: Unknown User" How to Lift Edit Restrictions on Word Document with Passper for Word. Check Allow only this type if editing in the document, and select No changes (Read-only). Sorry to hear about your troubles, but it sounds like this issue was unique to your environment. Our solution, unfortunately,has been to get rid of SharePoint. Although used for webdav, but worth a try. The write lock times out after 10 minutes. Microsoft word automatically creates a temporary owner file when you open a document which had already been saved. And there is no non-SharePoint pro anywhere who dabbled into by virtue of cross-functionalities who will not tell you, "SharePoint is crazy men! again, the file showed as locked by "Me". The write lock times out after 10 minutes. of the box document library. Oh, and PS: this issue seems to be further complicated by the fact that Word doesn't reload it's credentials from Windows Vault unless all instances of Word are closed. If your clients are running Office 2003 then your. No. Sometimes the file is locked by another user, and other times the "another user" is actually you. We are finding that the users having this problem are on Windows 7 or Windows Server 2008. But again, this is a solution for one particular client and not all of them. Step 4: Save the above operation and close the Notepad. The latest is that if these users don't go through the load balancer (i.e. The write lock times out after 10 minutes. Step 3: While the file is added to Passper for Word, click on "Remove" and the restrictions will be lifted in a few moments. John Gleave has been a researcher, content writer, and senior editor at Business Tech Planet since 2022. Microsoft never says, "Step 3 is a bug," even though it ISA server? This would ensure that when you authenitecicated to one of the load balanced nodes you would continue to use this node until they put a HOSTS entry that points thedomain name for ourSharePoint siteto In our case, we don't want Office Web Apps, even though it is supported by SP2010. So what is the answer? Just a blank screen. Turn off the Details Pane in Windows Explorer. Other files (word eg) work ok. This seems to be a basic, unsolvableshortcoming of SharePoint. locked" issue. We have similar issues. We aren't using a load balancer, just a single front-end server. Ivan is right: in a load balanced scenario with multiple WFEs, sticky sessions is a must. Oh, and PS: this issue seems to be further complicated by the fact that Word doesn't reload it's credentials from Windows Vault unless all instances of Word are closed. User Smith gets angry and stops trusting SharePoint. We have no idea what caused it, and we hope that we won't see it again. Users cannot modify the document during the time when the document is locked. Although used for webdav, but worth a try. says that User A has it locked (*DOH!*). That is what they always think of us, geniuses! Step 2: WordPad will open the document, allowing you to make any changes you need. [SOLVED] Sharepoint file locked for edit - Office 365 And there is no non-SharePoint pro anywhere who dabbled into by virtue of cross-functionalities who will not tell you, "SharePoint is crazy men! Also this is just one of a couple of issues we have with files saved in sharepoint. Documents becoming "locked for editing" by self, when no other edits Does the same errors occur in a new Web App? In our case, the number of reports (and frustrated users) continues to grow weekly. A user is reporting that they cannot open an Excel file (on a shared folder) as it is locked for editing by another user. troubleshoot the culprit. I woulddive intoAppFabric Distributed Caching in SharePoint 2013 first. I'm working with our Network Admin to see if he knows any reason this